Returns & Exchange Information

At Sii Capo we want to ensure you are 100% satisfied with your purchase. In the unlikely event that you are not satisfied with your Sii Capo garment(s), our team will work with you to determine appropriate action. The team will review your concern and make the best possible appropriate action.

Please know that as every Sii Capo order is made to order, to your measurements and design and therefore we do not offer returns, exchanges, or store credit on your personal selected purchased items.

If your item is faulty, please email info@siicapo.com.au with images of the fault and our team will advise you on how to make the return. 

You may return any non-final-sale product ordered on the sii capo website for refund within fourteen (14) calendar days from the delivery date. Returned products must be in their original condition, unused, unwashed, unaltered, and in the same condition in which it was received with all tags attached, and in the original packaging (including, if possible, the original delivery box). the original invoice must be provided with any return.

Sale merchandise is final sale. we do not offer returns, exchanges, or store credit on purchased sale items.

All returned items will be refunded once they've been received by our warehouse. If you need a different size or colour of an item, then you'll need to place a new order.

If your item is faulty please email info@siicapo.com.au with images of the fault and our team will advise you on how to make the return.

We will not accept items back that have been damaged by yourself after wear and tear, this includes but is not limited to a broken button, loose zipper, torn fabric and shrunken items.

We will not accept items back that have been damaged by yourself after wear and tear, this includes but is not limited to a broken button, loose zipper, torn fabric and shrunken items.

To return a product, login to your account to contact customer service at info@siicapo.com.au.

For more information on returns please see terms and conditions of sale.